In Store Support
How well do you know your customers? For most retail business owners understanding the needs of consumers is a day-to-day process with new clues behind each visit. Take a look around your store; who knows your customers best?
Chances are it’s one of your top salespeople, or possibly management. They’re the best at remembering customer trends, purchases, likes & dislikes. Here’s how you can easily utilize that knowledge the next time you’re thinking about updating your website or posting an interesting topic to facebook:
- Consider that employee as a possible personality for your business on the web.
- Encourage that employee to produce a simple “Tip of the Week” on a specific day each week.
- Give them access to your facebook page & have them post their tip every week on the same day.
- Make sure that tip leads the customer back to your website for a special deal on the products related to every tip!