Website Promoter
Customer feedback makes the business world go ’round!Ā Providing a venue for your customers to voice their opinions and support makes them feel involved. Publishing positive testimonials provides prospective customers with an opinion they can trust.
Facebook and twitter are the easiest ways to collect feedback from customers.Ā Soliciting positive testimonials with discounts or giveaways makes them seem dishonest, but feel free to encourage all types of feedback on your facebook wall and twitter feed. Perhaps you could publicize that any customer who tweets or posts during a given week will be entered into a prize drawing. Also, take advantage of applications like facebookās questions. This feature allows you to ask targeted questions with multiple choice answers right on your own wall.
The most important thing is to use the feedback you get! Testimonials can be posted on your “About Us” page or collected in a pdf and linked to your bulletin board.