31 Jan Case Study: From Brick-and-Mortar to an Online Storefront – Keeping the Customer Happy
Dan Sultzbach is the Marketing Director for Concord Pet Food and Supplies in Wilmington, Delaware. Today, this family-run business has grown to thirty brick-and-mortar stores spread throughout the states of Delaware, Pennsylvania, New Jersey, and Maryland. Mr. Sultzbach came to New Media Retailer to design an...